Kenneth Thomas Keenan

7 Newlands Manor Drive Clondalkin Dublin 22 Ireland

20 January 1973 01-4614041 087-6210731 ken@kaia.ie

I am an Electronic Engineering graduate with over twleve years' experience in the Irish IT industry. During this time, I have worked in many different roles on a wide variety of software and hardware platforms. I would describe myself as a good "all-rounder" with a pragmatic attitude to problem-solving. I have a great deal of experience with Visual Basic and Oracle and, more recently, Java, PHP and the .NET Framework. I have worked with computers from a very early age and I'm very passionate about what I do. My experiences in the industry have taught me the value of good communication both within the IT organisation itself and with its customers; as a result, I also have an interest in the more "human-oriented" aspects of the business such as technical writing and usability testing. I genuinely believe that computerisation, if wisely and sensitively applied, can bring real improvements to parts of everybody's life and it is my ambition to help deliver those improvements through my work. SQL Analyst (contract) Accenture/Microsoft Oct2007 Oct2008 A 12-month contract working in Microsoft’s License and Program Operations group on Microsoft’s license management application. Enhancements to the system are carried out on a quarterly basis using a standard SDLC methodology. My work on this application has involved the production of functional and technical specification documentation and the development and testing of new and enhanced functionality in T-SQL and Visual Basic. Contract .NET/Oracle developer Version 1 Ltd. May2006 May2007 Worked for Version 1, a Dublin-based software consultancy, on a number of .NET and Oracle projects. The larger project involved a series of major enhancements to a customer management system for a large UK waste-management company. The application was written in Visual Basic .NET with a Microsoft SQL Server back-end. The enhancement work, which required changes to both the front-end and the back-end, included new Windows Forms and Transact-SQL stored procedures, as well as new reports using Crystal Reports. I developed and tested the enhancements and supervised their rollout, and made a site visit to the UK to gather requirements for the customer for future developments. I also designed and implemented a simple XML-over-HTTP interface between a Web application being developed for a Version 1 client and the client's accounting package (Sage MMS). This interface consisted of a number of PL/SQL packages and supporting Oracle tables on the database server and a number of ASP.NET pages on the application server to validate the XML and pass the data to Sage. The interface allows order information to be seen in Sage in near-real time. In addition, I provided XML consulting expertise on a number of smaller projects. Contract C++ developer Institute of Microelectronics and Wireless Systems, NUI Maynooth January2006 April2006 This contract comprised a 3-month study carried out by the Institute of Microelectronics and Wireless Systems at NUI Maynooth into the feasibility of a IC mask layout product based on the OpenAccess API. OpenAccess is a C++ API supported by most Electronic Design Automation vendors. The proof-of-concept application was written in C++ on Linux (Fedora distribution) using the wxWidgets GUI toolkit and OpenAccess reference implementation. The project was carried out in partnership with a local semiconductor design business and funded by Enterprise Ireland. Contract developer XML Workshop Ltd. May2005 December2005 Worked for XML Workshop Ltd., a small software company based in Harold's Cross, Dublin on a number of projects, mainly on VBA and Web applications written in PHP and MySQL. I developed enhancements for YAWCOnline, XML Workshop's Word-based Web content publishing software, implemented in VBA and PHP. I developed enhancements for SmartCAS, a Web-based (PHP and MySQL) Customer Acquisition System designed by XML Workshop for Smart Telecom. I worked on the migration of the SmartCAS system from MySQL to Microsoft SQL Server, creating DTS scripts and Transact-SQL stored procedures; I also worked on a number of smaller projects in a variety of languages including ActiveState Perl and Macromedia lingo. I also carried out accessibility testing on a number of client Web sites. I set up and configured a number of Debian Linux servers for development and production use. Developer Employer February2003 December2004 Worked on the ESB Market Opening Information Exchange project as a senior developer, mostly in Java. I prepared the functional specifications for common infrastructure of the Integration Hub (e.g. error-handling and audit functionality) I wrote and tested a number of simple Web front-ends (in ASP and JSP) to the Integration Hub's error-handling and audit database. I constructed and tested various proof-of-concept data flows between ESB legacy systems. I wrote and tested a library of ancillary Java classes required for some data flows (for example, for parsing certain kinds of proprietary binary data) I wrote scripts to automate various testing and deployment scenarios in the Integration Hub. I developed and tested a number of interfaces between ESB's new SAP system and its legacy meter-management systems, and fixed any bugs in these interfaces encountered by the business testing teams. I provided suppor for the business-to-business (B2B) interfaces between ESB and third parties in the open energy market. I provided mentoring for new developers on the team who were unfamiliar with e*Gate and related technologies. Technical Architect ESB IT Solutions August2002 January2003 Worked as the Technical Architect and a developer on the pilot project formed to evaluate the chosen e*Gate business integration platform. I drafted the coding conventions and other basic project documentation. I selected a number of existing ESB interfaces suitable for re-implementation on a pilot basis using e*Gate. I designed, implemented and tested one of the chosen interfaces. During this project, I received full training in the SeeBeyond e*Gate product. Evaluation team member ESB IT Solutions November2001 September2002 I served as a member of the team tasked with choosing an EAI product on which ESB's future IT infrastructure would be based. I established basic requirements based on my own knowledge of existing ESB IT infrastructure and carried out research into the state-of-the-art in EAI technologies. I participated in visits to external sites and interviewed the technical staff about their experiences with the various EAI products. I reviewed the tender documents received and help devise the scoring system used to evaluate the different EAI products. Handheld application support ESB IT Solutions July1999 October2001 I provided second-level support to the users of ESB's handheld applications. The handheld applications, developed in Turbo Pascal, were deployed on rugged handheld computers supplied by Husky (Itronix) running MS-DOS. The applications were used for reporting defects on the ESB electricity network, and for repair and maintenance of the Public Lighting network. The data from these handheld units was uploaded into ESB enterprise systems running on Oracle and OpenVMS. I developed and tested bugfixes and minor enhancements to the I answered day-to-day queries from users in the field and supplied their requests for additional handhelds and consumables. I also handled the sending of damaged units for repair. During this time, I also wrote a number of tools to help streamline support for handheld applications. These tools included: a Web-based monitoring application, a CGI application written in VB that called an OpenVMS DCL script on the server, to track data transfers to and from the handhelds and report failed transfers; an inventory application in Microsoft Access to track handhelds and accessories; and a command-line installation tool, in DOS batch language and C, to speed up the configuration and issue of new handhelds. I also wrote "handheld server" program (VB, OLE Automation) that allowed a PC to act as a conduit for handheld data transfers, without any changes to the handheld or back-end software. This server program removed the handhelds' dependence on ESB's X.25 network, which was being retired. Application support ESB IT Solutions November1998 June1999 I supported and developed enhancements for various existing ESB VB/Access, VB/Oracle, and Oracle Forms applications. I provided day-to-day support for a number of applications. I wrote and tested a number of minor developments and bugfixes. I upgraded several applications to run on newer versions of VB and Windows. I carried out Y2K compliance work. As part of this job, I received training in Oracle SQL*Plus, PL/SQL, and Oracle Developer 2000. In Summer 2001, I attended courses in Enterprise Java (J2EE) development. Access developer ESB IT Solutions April1998 October1998 Developed GEM (Group Energy Manager) for ESB Customer Supply & Marketing, an Access application for large ESB customers, such as local authorities and retail chains, to manage their multiple electricity accounts. GEM was written in Microsoft Access 97, populated with data extracted from ESB's mainframe-based billing system. I designed, implemented and tested the GEM forms and reports. I learned the Function Point Analysis Mark 2 methodology used to estimate effort on the project. I preparing documentation for both internal and external developers, as GEM was intended to be modified by ESB customers. Web designer Corel Corporation Ltd. October1997 February1998 Worked with Corel's Web Team on intranet and external Web sites. Technical writer, UI specialist Corel Corporation Ltd. November1996 September1997 Worked in Corel's Localization Technology group as Help Engineer and user interface tester on the Corel CATALYST project. I designed and wrote CATALYST's context-sensitive help. I participated in the evaluation and testing of CATALYST's user interface. I prepared press packs, whitepapers and other promotional material for CATALYST. Help engineer Corel Corporation Ltd. July1995 October1996 Worked in Corel's Localization Services Department as a Help Engineer on a number of Corel products, both on PC and Macintosh platforms. In addition, I wrote a number of tools in Visual Basic, Access, WordBasic/VBA and Delphi to help the localisation process. BE Electronic Engineering 1990 1995 University College Dublin Access ASP C C++ CSS CVS Design specification HTML Java Linux MS-DOS MySQL Oracle Pascal PHP Project management PVCS Requirements gathering SQL Server Technical writing Visual Basic Visual Basic.NET Visual SourceSafe VMS WinHelp XSLT